Comment author: gwern 12 March 2013 08:43:01PM *  15 points [-]

Zeo Inc is almost certainly shutting down.

Zeo users should assume the worst and take action accordingly:

  1. Update your sleep data and then export all your sleep data from the Zeo website as a CSV (the bar on the right hand side, in tiny grey text)
  2. Upgrade your Zeo with the new firmware if you have not already done so, so it will store unencrypted data which can be accessed without the Zeo website.
  3. Depending on how long you plan to use your Zeo, you may want to buy replacement headbands (~$15 each, I think you can get a year's use out of them). Amazon still stocks the original bedside unit's replacement headbands and the cellphone/mobile unit replacement headbands but who knows how many they still have?

I'm sad that they're closing down. I've run so many experiments with my Zeo, and there doesn't seem to be any successor devices on the horizon: all the other sleep devices I've read of are lame accelerometer-based gizmos.

Comment author: confusionobligation 31 March 2013 03:48:20AM 0 points [-]

The firmware is no longer available on their site. I tried to email them, but I got an automated response telling me that customer service is no longer responding to emails and to check the help on their site. Can anyone share the 2.6.3R firmware?

Also, Amazon is sold out of the bedside headbands. Bad timing for me - I only have one left.