Right. I think this is one of the key issues. When things like 'natural', 'random' (both in where, when, and how often they happen) or are otherwise uncontrollable, humans are much keener to accept them. When agency comes into play, it changes the perspective on it completely: "how could we have changed culture/society/national policies/our surveillance system/educational system/messaging/nudges/pick your favorite human-controllable variable" to have prevented this, or prevent it in the future? It's the very idea that we could influence it and/or that it's perpetuated by 'one of us' that makes it so salient and disturbing. From a consequentialist perspective, it's definitely not rational, and we shouldn't (ideally) affect our allocation of resources to combat threats.
Is there a particular bias that covers "caring about something more, however irrelevant/not dangerous, just because a perceived intelligent agent was responsible?"
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