I've noticed that a lot of companies provide really valuable services yet almost inevitably are hated by consumers. I call this "the Comcast Problem," though it isn't limited to Comcast. Companies face this problem when they provide access to things consumers want, but they aren't themselves the goal.
When I consume great internet content, I get warm vibes from whatever site provided the content, whether it's instant free access to the world's knowledge on Wikipedia, thought-provoking discussion on LessWrong, great TV and movies on [whatever streaming platform], or anything else. Conversely, whenever I have problems accessing that stuff, I am quick to blame my ISP (which is in fact Comcast, though it could... (read more)
One of the challenges with ongoing litigation is it's hard to comment about why one does things. Y'all are smart though, here are some quotes from which one can draw an inference:
"With it's new “Home Equity Investment” (“HEI”), Hometap joins a long line of predatory financiers attempting to strip home equity away from vulnerable consumers and into its own pockets."
"the Hometap HEI is riskier, underwritten with less diligence, and vastly more expensive to consumers than pre[-2008]-recession subprime mortgage loans"
"Hometap reviews no documentation... (read more)