shokwave comments on Defecting by Accident - A Flaw Common to Analytical People - Less Wrong

86 Post author: lionhearted 01 December 2010 08:25AM

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Comment author: shokwave 06 December 2010 12:00:53PM *  0 points [-]

It's the prescriptive/descriptive divide. When I say it's the wrong understanding, I mean that if I were to prescribe what understandings people ought to have of communication protocols, I would be in error if I prescribed this one. This understanding is worse than another understanding they could have. There doesn't seem to be any point being purely descriptive about anything.

You can play along and be accepted/effective in that culture, or not. It's your choice.

False dilemma. I can agitate for change in that culture.

Comment author: Relsqui 06 December 2010 12:54:43PM 2 points [-]

It's the prescriptive/descriptive divide.

Oh hey, so it is. Well observed. (This is not sarcasm; I actually hadn't noticed.)

ought ... error ... worse

The meaningfulness of these words relies on sharing the relevant parts of a value system, and we haven't come anywhere near establishing that that's the case. If you mean that it's definitely more useful for people to behave in the way you prefer, you have not yet convinced me of that.

There doesn't seem to be any point being purely descriptive about anything.

That depends on the goal, doesn't it? If you're a mapmaker, being purely descriptive rather than prescriptive is the whole point. When I'm setting about to choose my own behavior, I would like to have as good a descriptive map as possible of the way the world is now; if I find a part I dislike, I might then choose a behavior with which I intend to change it, but even while doing that I'm best served by having an accurate description in place.

False dilemma. I can agitate for change in that culture.

Fair point, but as above, it's useful to have a very good understanding of what you're trying to go about changing; and even then, simply contradicting it or behaving as if social norms aren't what they are may not be sufficient to convince anyone of the rightness of your position.

Comment author: shokwave 06 December 2010 02:36:50PM 2 points [-]

If you're a mapmaker, being purely descriptive rather than prescriptive is the whole point.

Indeed, excellent counter-example. I was wrong to say there is no point in being descriptive.

If you mean that it's definitely more useful for people to behave in the way you prefer, you have not yet convinced me of that.

I am not sure that it is more useful. There appears, to me, to be some correlation between intelligence and blunt communication (nerds speak bluntly, mundanes politely) but that could be intelligence and contrarianism, or any other of many potential factors. I am not giving it any weight. However, I do think it's the case that it is useful for "people who behave in this way" to congregate and continue to behave in this way with each other.

That is, when their value systems are sufficiently similar in relevant areas, I can say that being more polite is an error for them. And LessWrong is one place where the value systems sufficiently coincide.

Comment author: erratio 06 December 2010 09:29:17PM 4 points [-]

There appears, to me, to be some correlation between intelligence and blunt communication (nerds speak bluntly, mundanes politely) but that could be intelligence and contrarianism, or any other of many potential factors

My pet theory about this is that intelligence correlates with not fitting in socially, which then correlates with deliberately doing things differently to prove that not-fitting-in is a choice. If you hang out in any subcultures (goth, roleplaying, etc), you'll tend to see a lot of that kind of countersignalling. I guess that's a point in favour of your contrarianism argument.

Another alternative is that intelligence correlates with realising that communication styles are just styles and not the natural order, which then frees them up to switch between styles at will.

Comment author: David_Gerard 06 December 2010 03:46:44PM *  4 points [-]

There appears, to me, to be some correlation between intelligence and blunt communication

I'd really, really, really want to see any sort of numbers before presuming to make any such statement. You are talking about the nerd subculture, not about the world. I could just as well compare academics to stevedores and get the opposite plausible statement.

And LessWrong is one place where the value systems sufficiently coincide.

This comes across as wishful thinking on your part.

Comment author: Perplexed 06 December 2010 04:38:59PM *  2 points [-]

Since this dispute began, I have been trying to be more analytical in my reactions to comments - trying to determine what it is about them, in style or content, that I like.

I liked this comment, and upvoted it, partly because of its well-chosen counter-illustration, but also for reasons of style. It is relatively blunt, but the padding that it carries has a nice "rationalist" flavor. "I'd ... want to see ... numbers ... before presuming ...". "This comes across as ..." rather than simply "This is ...".

But in the course of making this analysis, it occurred to me that I am conducting the analysis as a bystander, rather than as the direct recipient of this feedback. I'm living in a forum where everything I write is perused by one recipient and ten bystanders. I know that the reaction of the recipient (and my reaction when I am in the recipient's role) will be witnessed by these ubiquitous bystanders. The bystanders will judge - vote responses up or down. One reason we communicate differently here is that we are playing to an audience - not just conducting one-to-one communication.

You (David_Gerard) keep pointing out that we LessWrong denizens can cheerfully "dish out" bluntness, but we are not so happy about receiving it. True enough, but also a rather shallow observation. Surely, the ability to receive criticism without taking offense is a life skill every bit as important as the ability to dispense criticism without giving offense. One virtue of the culture of observed blunt communication that we cultivate here is that we get plenty of practice at receiving criticism, plus plenty of negative feedback if we respond by taking offense.

This may sound like more rationalization, but it is not. This environment has helped me to improve my own ability to "take coaching", though I know I have a long way to go. Unfortunately, and this is the point you and Lionhearted have been consistently making, operating in this culture does not provide useful practice and feedback on the other important life-skill - offering criticism or correction without giving offense.

Comment author: David_Gerard 06 December 2010 05:10:31PM *  3 points [-]

I liked this comment, and upvoted it, partly because of its well-chosen counter-illustration, but also for reasons of style. It is relatively blunt, but the padding that it carries has a nice "rationalist" flavor. "I'd ... want to see ... numbers ... before presuming ...". "This comes across as ..." rather than simply "This is ...".

You have correctly reverse-engineered how I wrote it ;-)

One virtue of the culture of observed blunt communication that we cultivate here is that we get plenty of practice at receiving criticism, plus plenty of negative feedback if we respond by taking offense.

I really don't see it as a very blunt culture. (I suppose I should stress this more.) A frequently difficult one, but not blunt. Most comments are thoughtful and the commenters take due care. Some are indeed blunt to the point of rudeness, and you'll see their good but blunt comments get lots of upvotes for content and downvotes for tone.

Comment author: shokwave 06 December 2010 06:20:55PM 0 points [-]

I'd really, really, really want to see any sort of numbers before presuming to make any such statement.

Hence why I said

I am not giving it any weight.

Now.

This comes across as wishful thinking on your part.

Really? Can you give me some examples of groups that do share the same value systems? I feel like LessWrong is at the extreme end of 'well established value system', as it regards bluntness/politeness.

Comment author: erratio 06 December 2010 10:13:22PM *  6 points [-]

There are many places on the Internet that are less polite than here. For example, youtube comments.

Quick summary of some politeness protocols that most LW users employ:

  • Avoidance of ad-hom attacks and empty statements of emotion/opinion ("this is a bad idea" without any supporting evidence)
  • Being charitable - frequently people will write something along the lines of "It looks like you're arguing X. X is bad because..." This is a very important aspect of politeness - it means taking the potential status hit to yourself of having misinterpreted the other person and provides them a line of retreat in case they really did mean X and now want to distance themselves from it.
  • In the same vein, clarifying what it is that you're disagreeing about and why before descending with the walls of text.
  • Acknowledging when someone has made a particularly good post/argument even if you disagree with many of their points.
Comment author: shokwave 07 December 2010 06:15:07AM 0 points [-]

Apart from 2, they seem more like being rational than being polite. Possibly there is some overlap between politeness protocols in normal experience and rationality protocols on LessWrong. Possibly there is also some overlap between rudeness indicators in normal experience and rationality protocols on LessWrong.

Comment author: erratio 07 December 2010 09:05:28AM 3 points [-]

I think the name of the overlap in rationality and politeness is called "not responding emotionally when someone has a different opinion" ;)

Comment author: ata 07 December 2010 03:23:58AM *  0 points [-]

frequently people will write something along the lines of "It looks like you're arguing X. X is bad because..." This is a very important aspect of politeness - it means taking the potential status hit to yourself of having misinterpreted the other person and provides them a line of retreat in case they really did mean X and now want to distance themselves from it.

I'd say that that part (the bolded section) is bad if true, whether or not it is a "polite" thing to do. People should get used to being able to say "I was wrong" when they find out they were wrong. If someone's post is genuinely ambiguous, then it's fine to say "That sounds like you're saying X, if so then I think that's wrong, here's why", but if I say something that's actually wrong and not particularly open to misinterpretation, and someone corrects me, then I wouldn't consider them to be doing me a favour by giving me an out to allow me to change my mind while claiming that I didn't mean it that way in the first place.

Comment author: erratio 07 December 2010 04:40:15AM 2 points [-]

I wouldn't consider them to be doing me a favour by giving me an out to allow me to change my mind while claiming that I didn't mean it that way in the first place.

Why is it my responsibility to force you to admit your mistakes? Whether you take that line of retreat is more a reflection of your character than mine.

But one of the funny things about being polite is that by leaving them a graceful way out it's actually easier for them to admit that they were wrong. Attack their status by making it clear that they were wrong and all you do is encourage status-saving behaviour. Now maybe you might say that this is a good thing because people need to learn how to admit to their mistakes even when they feel under attack, but most people are very very bad at that kind of graciousness. It's much easier for someone to admit that they're wrong if they don't feel like it would lead to further attacks.

Comment author: ata 07 December 2010 05:43:18AM *  2 points [-]

But one of the funny things about being polite is that by leaving them a graceful way out it's actually easier for them to admit that they were wrong. Attack their status by making it clear that they were wrong and all you do is encourage status-saving behaviour. Now maybe you might say that this is a good thing because people need to learn how to admit to their mistakes even when they feel under attack, but most people are very very bad at that kind of graciousness. It's much easier for someone to admit that they're wrong if they don't feel like it would lead to further attacks.

Good points; what you say ("by leaving them a graceful way out it's actually easier for them to admit that they were wrong") sounds quite plausible. (And I will admit that when I wrote the "I wouldn't consider them to be doing me a favour..." bit, I was thinking "...and neither should anyone else", which neglects the fact that getting to that point can be a difficult process and that saying that everyone should do it isn't helpful.) Though I would still say that I'd support a norm of encouraging newer users to get used to acknowledging mistakes, not taking disagreements/counterarguments/corrections as personal attacks, not taking unembellished corrections as meanness, etc.

Comment author: erratio 07 December 2010 09:01:34AM 0 points [-]

Though I would still say that I'd support a norm of encouraging newer users to get used to acknowledging mistakes, not taking disagreements/counterarguments/corrections as personal attacks, not taking unembellished corrections as meanness, etc.

Upvoted for complete agreement - although this community is already far better at it than anywhere else I've ever been.

Comment author: TheOtherDave 07 December 2010 03:54:02AM 1 point [-]

You seem to be asserting that if I give you an out you will take it and change your mind without admitting you were wrong, but if I don't give you an out you will change your mind and admit you were wrong.

Which, OK, good for you. Of course, even better would be to not take the out if offered, and admit you were wrong even when you aren't forced to... but still, the willingness to admit error when you don't have a line of retreat is admirable.

The problem arises if we're dealing with people who lack that willingness... who, given the choice between changing their minds and admitting they were wrong on the one hand, and not changing their minds on the other, will choose not to change their minds.

Are you suggesting that such people don't exist? That trying to change their minds isn't worthwhile? Something else?

Comment author: ata 07 December 2010 05:36:55AM 1 point [-]

You seem to be asserting that if I give you an out you will take it and change your mind without admitting you were wrong, but if I don't give you an out you will change your mind and admit you were wrong.

I do not assert that, and I'm not just saying that because you proved me wrong but gave me an out by saying "You seem to be asserting". :)

If I, personally, have been convinced that I was wrong about something, then I'll say so, whether or not I have the option of pretending I actually meant something else. And that's certainly encouraged by LW's atmosphere (and it's been explicitly discussed and advocated here at times). What I was disagreeing with was erratio's implication that giving people that option is a polite and desirable thing to do.

You say that there are people "who, given the choice between changing their minds and admitting they were wrong on the one hand, and not changing their minds on the other, will choose not to change their minds," and you are correct, and I also don't claim that trying to change their minds isn't worthwhile. But on Less Wrong, if a commenter would prefer to (and would be able to) actually hold onto a mistaken belief rather than acknowledge having been mistaken, then they have bigger rationality problems than just being wrong about some particular question; helping them solve that (which requires allowing ourselves to notice it) seems more important. I can't say I've actually seen much of this here, but if we observed that some user frequently abandoned debates that they seemed to be losing, and later expressed the same opinions without acknowledging the strong counterarguments that they had previously ignored... then I'd just say that Less Wrong may not be a good fit for them (or that they need to lurk more and/or read more of things like "How To Actually Change Your Mind", etc.). I would not say that we should have been more accommodating to their aversion to admitting error.

(Also, we should stop using the phrase "line of retreat" as we're using it here, because it will make people think of the post "Leave a Line of Retreat" even though we're talking about something pretty different.)

Comment author: TheOtherDave 07 December 2010 02:37:47PM 0 points [-]

Agreed that a commenter who chooses to hold onto a mistaken belief rather than admit error is being imperfectly rational, and agreed that we are under no obligation to be "accommodating to their aversion."

I'm more confused about the rest of this. Perhaps a concrete example will clarify my confusion.

Suppose Sam says something that's clearly wrong, and suppose I have a choice between two ways of framing the counterarguments. One frame (F1) gives Sam a way of changing their mind without having to admit they're wrong. The other (F2) does not.

Suppose further that Sam is the sort of person who, given a choice between changing their mind and admitting they were wrong on the one hand, and not changing their mind on the other, will choose not to change their mind.

You seem to agree that Sam is possible, and that changing Sam's mind is worthwhile. And it seems clear that F1 has a better chance of changing Sam's mind than F2 does. (Confirm?) So I think we would agree that in general, using F1 rather than F2 is worthwhile.

But, you say, on Less Wrong things are different. Here, using F2 rather than F1 is more likely to help Sam solve their "bigger rationality problems," and therefore the preferred choice. (Confirm?)

So... OK. If I've understood correctly thus far, then my question is why is F2 more likely to solve their rationality problems here? (And, relatedly, why isn't it also more likely to do so elsewhere?)

You mention that to help Sam solve those problems, we have to "allow ourselves to notice" those problems. You also suggest that Sam just isn't a good fit for the site at all, or that they need to lurk more, or that they need to read the appropriate posts. I can sort of see how some of those things might be part of an answer to my question, but it's not really clear to me what that answer is.

Can you clarify that?

(Incidently, it seems to me that that post is all about the fact that people are more likely to change their minds when it's emotionally acceptable to do so, which is precisely what I'm talking about. But sure, I'm happy to stop using the phrase if you think it's misleading.)

Comment author: David_Gerard 06 December 2010 09:09:58PM 1 point [-]

I'm just realising that our scales aren't calibrated very similarly, and that you seem to think LessWrong is more "blunt"/less "nice" than I do.

Comment author: TheOtherDave 06 December 2010 09:47:27PM 4 points [-]

My theory is that some folks here really value the perceived freedom to not spare people's feelings with their posts/comments. I assume these folks experience the implied obligation in other social contexts to spare people's feelings as onerous, though of course I don't know.

Of course, that doesn't mean they actually go around hurting people's feelings all the time, no matter how much they may value the fact that they are free to do so.

Meanwhile, other folks carry on being kind/attentive/polite. I assume they don't consider this an onerous obligation and behave here more or less as they do elsewhere along this axis.

And the sorts of folks who in most Internet channels create most of the emotional disturbance don't seem to post much at all... either because karma works, or because they haven't found the place, or because the admins are really good at filtering them out, or because the conversations here bore them, or some combination of those and other reasons.

The end result seems to be a "nice" level noticeably higher than most of the Internet, coupled with strong emotional support for not being "nice." I found the dichotomy a little bewildering at first, but I'm kind of used to it now.

Comment author: CronoDAS 07 December 2010 07:29:45AM 1 point [-]

And the sorts of folks who in most Internet channels create most of the emotional disturbance don't seem to post much at all... either because karma works, or because they haven't found the place, or because the admins are really good at filtering them out, or because the conversations here bore them, or some combination of those and other reasons.

Yeah, why haven't we attracted more trolls?

Comment author: David_Gerard 06 December 2010 10:01:06PM 1 point [-]

The end result seems to be a "nice" level noticeably higher than most of the Internet, coupled with strong emotional support for not being "nice." I found the dichotomy a little bewildering at first, but I'm kind of used to it now.

If you browse the -1 comments, you'll see people being voted down for behaving dickishly. Some of these then get upvoted.

Comment author: TheOtherDave 07 December 2010 03:00:13AM 0 points [-]

Is there a way to browse within a given karma tier? Or do you just mean browsing through the recent comments tier?

Comment author: David_Gerard 07 December 2010 08:38:33AM 1 point [-]

Yes, I just meant going through recent comments, and threads with collapsed posts. I don't know of a way to browse "worst comments" ... it's not clear it'd even be a good idea to have one.

Comment author: shokwave 07 December 2010 06:09:53AM 2 points [-]

On reflection, I don't think the blunt --- nice scale is serving us very well at all. You see me endorsing some elements of "blunt" styles that are definitely negative, and I see you endorsing some elements of "nice" styles that are definitely negative. Neither of us are actually endorsing the negative elements, we're just accidentally including them because our language is too imprecise. I think.

LessWrong has adopted some elements of bluntness because those elements serve the community well. Some of the elements would not serve us well in other social settings. When someone points out in a top-level post that this is the case, those who already know this instead see them suggesting that LessWrong should abandon these elements of bluntness.

Comment author: Relsqui 06 December 2010 08:38:58PM 0 points [-]

For calibration purposes, where on that spectrum would you place the conversation we're having right now? :)

Comment author: shokwave 07 December 2010 06:27:48AM 1 point [-]

On an arbitrary scale of 1 to 10 where 1 is Crocker's Rules for everyone and 10 is horrifying, mincing politeness... 3. LessWrong on average is 3, but the good bits are 2.

Comment author: Relsqui 08 December 2010 05:38:22AM 0 points [-]

Hmm. Getting an answer forced me to figure out exactly why I was asking. ;) I guess the followup question is, where on that scale would you put the threshold for everyday, out-in-public polite conversation between neurotypical adults? That is, the expected level, below which someone would come across as rude.

Comment author: shokwave 08 December 2010 02:53:58PM *  0 points [-]

Between strangers, 7. Between acquaintances or friends, variation but it would congeal into two large groups hovering around 6 and 4.

If you want to see 9s and 10s you have to look for certain types of unstable power dynamics.

Basically, I like LessWrong's approach because it feels more like 'friendship group where politeness of 4-3 is okay' and less like 'strangers you should be polite to'.

Comment author: wedrifid 08 December 2010 05:49:03AM -1 points [-]

I guess the followup question is, where on that scale would you put the threshold for everyday, out-in-public polite conversation between neurotypical adults?

Not enough information. Are the adults male, female or mixed? How much status do they have? What national background? Polite means a very different thing here (Australia) than it does in the US for example.

Comment author: Relsqui 08 December 2010 06:20:23AM *  0 points [-]

Yeah, but the scale we're using isn't very precise. The variables you mention will move the threshold around, certainly, but not so much that shokwave can't at least give me a smallish range. We can limit it to modern, Western, and no significant status differences from each other.

Polite means a very different thing here (Australia) than it does in the US for example.

Yeah, I can tell. ;)

Comment author: wedrifid 08 December 2010 07:19:59AM *  1 point [-]

Yeah, I can tell. ;)

This kind of statement is one of the reasons I consider 'politeness' to be an almost irrelevant metric to consider when evaluating people's statements. The relationship between politeness and social 'defection' is utterly negligible.