There's some pretty compelling research that indicates most people dislike open office designs. It also seems to lower productivity.
Which leads to the question of why so many companies use open office designs. My guess is that open offices make the company seem more cool/laid-back and less stodgy than cubicle farms. This might help to attract employees, even though it actually makes them less happy in the long-run.
There's a good deal of research on how open offices can increase creativity, through concepts like propinquity. An open office may point to the fact that they value innovation over productivity.
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