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MrMind comments on Marketing Rationality - Less Wrong Discussion
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I don't understand how this could possibly be true, for any common notion of "better". Imagine that British Petroleum responded only now to the leak disaster with a long, detailed technical report about how it was not their fault.
The public opinion would have already set catastrophically against them.
Movement-building is categorically different from incident response. I agree that transparency and speed are the important features when it comes to incidents.
But when it comes to movement building, it seems like a bad first impression is difficult to remove, and questions of where to draw new adherents from has a significant impact on the community quality. One also has to deal with the fact that many people's identities are defined at least in part negatively--if something is a thing that those people like, then they'll dislike it because of the anticorrelation of their preferences with their enemies.
I think you might be treating the premise given in an uncharitable way.
If however you suggest that, more frequently than not - "it's better to be quick than to be right" (the opposite opinion) - then carry on.
Which is it?