If it's worth saying, but not worth its own post (even in Discussion), then it goes here.
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Why do you say that? Also, if she is distressed, then she may want treatment now.
Granted, but why won't she trust the mental health advice line? If she is distressed, she may be willing to consider help from new sources.
If she is not distressed, then CronoDAS can use the mental health advice line to get educated on the options in case she does become distressed.
Basically because there's a high likelihood that the operator on the other side doesn't believe that the spirits she sees exist and suggest she's wrong for believing they exist.
If that would be the case CronoDAS wouldn't have the problem he has.