In response to your discussion of the Principal-Agent problem:Voss covers this in his book, calling the principal the "man behind the table." One of your tasks is to find out if there is a man behind the table and what he wants.
Having read the book "Never Split the Difference", I can say it is decent. One of the best books in the self-help genre I've read. Very actionable.
There are some freedom of information options for those on a budget.
In response to your discussion of the Principal-Agent problem:
Voss covers this in his book, calling the principal the "man behind the table." One of your tasks is to find out if there is a man behind the table and what he wants.