I'm doing a project on how humans can evaluate messy problems and come up with consistent answers (consistent with both themselves over time and with other people), and what the trade off is with accuracy. This isn't a single unified field, so I need to go poking for bits of it in lots of places. Where would people suggest I look? I'm especially interested in information on consistently evaluating novel questions that don't have enough data to make statistical models ("When will [country] develop the nuclear bomb?") as opposed to questions for which we have enough data that we're pretty much just looking for similarities ("Does this biopsy reveal cancer?").
An incomplete list of places I have looked or plan on looking at:
- interrater reliability
- test-retest reliability
- educational rubrics (for both student and teacher evaluations)
- medical decision making/standard of care
- Daniel Kahneman's work
- Philip Tetlock's work
- The Handbook of Inter-Rater Reliability
I think your question is unclear because the question says How can people answer a question consistently? But it appears instead of learning how to answer messy questions yourself you want to know why others do not give consistent answers. Given diverse input information and different backgrounds I am not surprised that the answers vary. This page is a good example of the variability of answers.
A better plan is to understand the methods and reasoning used by the best experts in thinking have solved problems and answered questions. With this research you can develop criteria and methodology that lead to accurate solutions and consistent answers.