This is part 1 of a sequence on problem solving. Here is part 2.
It is a critical faculty to distinguish tasks from problems. A task is something you do because you predict it will get you from one state of affairs to another state of affairs that you prefer. A problem is an unacceptable/displeasing state of affairs, now or in the likely future. So a task is something you do, or can do, while a problem is something that is, or may be. For example:
- If you want a peanut butter sandwich, and you have the tools, ingredients, and knowhow that are required to make a peanut butter sandwich, you have a task on your hands. If you want a peanut butter sandwich, but you lack one or more of those items, you have a problem.
- If you are sad, and you know that this is because you have not seen your favorite cousin in a while, and you have the wherewithal to arrange to have your cousin over, then arranging to have your cousin over is a task. If you are sad, and you don't know why, then the sadness is a problem.
- If eight of your friends are involved in massive unpleasant social drama, but you have a forty-three-step surefire plan to calm down the angry and smooth over the ruffled and chew out the misbehaved and bring back the normalcy, you have forty-three subtasks of one big task. If you have no clue what the heck is up with the drama but it's on your last nerve, problem ahoy!
- If you are a mortal creature, you may already be a problem-haver.
Problems are solved by turning them into tasks and carrying out those tasks. Turning problems into tasks can sometimes be problematic in itself, although small taskifications can be tasky. For instance, in the peanut butter sandwich case, if your only missing component for sandwich-making is bread, it doesn't take much mental acrobatics to determine that you now have two tasks to be conducted in order: 1. obtain bread, 2. make sandwich. Figuring out why you're sad, in case two, could be a task (if you're really good at introspecting accurately, or are very familiar with the cousin-missing type of sadness in particular) or could be a problem (if you're not good at that, or if you've never missed your favorite cousin before and have no prior experience with the precise feeling). And so on.
Why draw this distinction with such care? Because treating problems like tasks will slow you down in solving them. You can't just become immortal any more than you can just make a peanut butter sandwich without any bread. And agonizing about "why I can't just do this" will produce the solution to very few problems. First, you have to figure out how to taskify the problem. And the first step is to understand that you have a problem.
Identifying problems is surprisingly difficult. The language we use for them is almost precisely like the language we use for tasks: "I have to help the exchange student learn English." "I have to pick up milk on the way home from school." "I have to clean the grout." "I have to travel to Zanzibar." Some of these are more likely to be problems than others, but any of them could be, because problemhood and taskiness depend on factors other than what it is you're supposed to wind up with at the end. You can easily say what you want to wind up with after finishing doing any of the above "have to's": a bilingual student, a fridge that contains milk, clean grout, the property of being in Zanzibar. But for each outcome to unfold correctly, resources that you might or might not have will be called for. Does the exchange student benefit most from repetition, or having everything explained in song, or do you need to pepper your teaching with mnemonics? Do you have cash in your wallet for milk? Do you know what household items will clean grout and what items will dissolve it entirely? Where the hell is Zanzibar, anyway? The approximate ways in which a "have to" might be a problem are these:
- Lacking resources. Resources include tools, materials, cash, space to operate, cooperative other persons, time, physical capacities, and anything else that will contribute directly to the bringing about of the outcome. For instance, if you can't afford the milk you need to buy, carry it home once you've bought it because you have injured your elbow, or fit it into the fridge because the fridge is full of blueberry trifle, that's a resource problem.
- Lacking propositional knowledge. For instance, if you don't know where Zanzibar is, that's a propositional knowledge problem.
- Lacking procedural knowledge or skill. This overlaps somewhat with propositional knowledge, but roughly, it's data about how to go about applying your resources towards your goal. For instance, if you don't know how to best approach your exchange student's learning style, that's a procedural knowledge problem.
So when you have to do something, you can tell whether it's a problem or a task by checking whether you have all of these things. That's not going to be foolproof: certain knowledge gaps can obscure themselves and other shortfalls too. If I mistakenly think that the store from which I want to purchase milk is open 24 hours a day, I have a milk-buying problem and may not realize it until I try to walk into the building and find it locked.
Part 2 of this sequence will get into what to do when you have identified a problem.
I really appreciate your exploring this topic with me. Feel free to continue the conversation by private email.
I have not so far experienced significant difficulty winning women I go on to continue to respect. What most rapidly decreases my respect for a woman (and the same thing goes for all my friends and indeed, if I am not forgetting something, all human being or at least all human being who were raised in the Western tradition) is habitual lying, particularly, lying in order to obtain a personal benefit (fraud in other words) or other violations of basic ethical standards around which there has been widespread agreement (at least in the West) for thousands of years.
The girlfriend of 5 years who just dumped me? More probably than not, she never lied to me. But part of the reason for that is that I would regularly proclaim to her that I have never lied to her in the slightest matter (which was and remains true) and that I expect the same behavior from her to me. If she did lie to me, almost certainly it was in a series of "misdemeanors" or petty matters. I did not observe her to lie to any of her friends as far as I can recall. If she did, it was something small. It is extremely _un_likely that she would ever do serious harm to any of her many friends through fraud or other clear violations of the basic ethical standards. My first girlfriend (of 3 years) I am almost sure never lied to me or cheated me in any way. The government and major corporations? Different story. But never anything "actionable" (anything that could result in her getting sued or prosecuted.) Before my first girlfriend, I considered defrauding the government or a major corporation just as bad as defrauding a person. So that first relationship definitely got me to become more tolerant of that if it is minor. I still think people should treat fraud of major corporations as just as bad as fraud on a individual, but my first relationship got me to face the fact that most people -- and most "good" (ethical, worth befriending) people do not see it the way I see it.
This brings up the issue of self-deception because some people are so stained by self-deception that they cannot even tell that they are committing a sophisticated fraud, because their tendency towards self-deception (and to "willful ignorance) is so strong that are just incapable of, e.g., seeing a conflict from the other person's point of view. By "a conflict" I mean a negative-sum game where the winner is determined by which player is successful in imposing on the people involved (the two players and any third parties like for example the judge in a court case) an interpretation or frame of the facts favorable to themselves. I used to be very intolerant of self-deception or willful ignorance, but lately I have noticed a softening and I intend to continue to soften my intolerance of it because the reason for my historical intolerance might easily have been the fact that I was severely burned by self-deception and willful ignorance in my childhood. So was my latest girlfriend, which is probably one of the things that made us compatible. ("Both our mothers were ostriches," is how she put it.) But the point that I want the reader to take away is that the experience of being in a relation for 5 years with a women who shared my aversion to self-deception is that I have come to think that I could tolerate more self-deception in my next girlfriend. Well, more precisely, tolerate it but watch what happens, and if I get burned or I see anyone else get burned by the self-deception, then go back to my old level of intolerance. That is, my requirements or "compatibility expectations" have loosened a bit, which I consider a very valuable thing because it increase the set of people I can have deep personal relationships with.
I could go on for a long time, but enough! To summarize, what I need to respect a girlfriend is basically that she adheres to the same standards I expect of anyone else I interact with -- except that her adherence and the consistency of that adherence is more important to me that the adherence of, say, someone with whom I am involved in a commercial transaction.
Let's talk about lying! It is a topic very much like dating, but without dividing people.
You talk about thousands of years of consensus on lying, yet you also talk about learning that most people, even most "good people" disagree with you. I suspect I'm just not parsing something here, but the need for careful parsing seems like a bad sign.
I'd like to hear more about self-deception about lying. I think most people don't notice most lying that they do, having put it in some other bucket. But that looks to me to be a very different belief than your belief about self-deception. I'd think that only people who want to express righteous indignation about lying (like you) would need to self-deceive.