But the biggest obstacle is probably just operational capacity.
I see. I know the team has its limits and has already been in a lot of work to propping up AF/LW, which is generally appreciated!
I think I am most confused what you mean by "access to the discourse".
I mean the ability to freely participate in discussion, by means of directly posting and commenting on threads where the discussion is occurring. Sorry for not making this clearer. I should have more clearly distinguished this from the ability to read the discussion, and the ability to partic...
Thanks for the informative reply! This clarifies a lot about the forum to me, and I'm glad you found the post helpful in some ways.
Let me also add on to some of the points above.
Use the Intercom button in the bottom right corner!
This is good to know about! I simply never knew that was a chat button, and I guess Owen and our mod intermediary didn't know about it since it didn't come up? I bet we could have saved a lot of trouble if we'd first talked through this a few months ago.
...In particular, the application is not something we respond to The right t
...Second, I understand that LW fulfilled the crowdsourcing role here naturally at the inception of the AF. I think it's worth revisiting whether it best fulfills this role going forward. It seems like we both have PR concerns, for instance. Ignoring engineering and UI considerations for a second, why not split the AF into two channels: a channel for current members and a channel for new posters (where content from the New channel kept distinct from the main channel)? This way content promotion for AF is managed by AF members visiting AF and not by AF members
This is good to know about! I simply never knew that was a chat button, and I guess Owen and our mod intermediary didn't know about it since it didn't come up? I bet we could have saved a lot of trouble if we'd first talked through this a few months ago.
The mod intermediary (Ben Pace) definitely knew, and Owen has also messaged us quite a few times on Intercom in the past, so not sure what exactly went wrong here. Looking at the chat logs, I think it was mostly a failure of process by the LW team, caused by FB messenger being such an informal chat-tool tha...
Nice work! Two good points from the paper: