Some thoughts about improving dialogue. This is a subject I really care about, so I want to share what I’ve learned. Dialogue feels hard, but to me it seems that strategies are known, just not widely circulated. How Minds Change by David McRaney[1] addresses this, though I’ve seen it in other places too. Here’s a snapshot of how to do difficult dialogue as I understand it right now. [2]
Trust comes before facts; for most things, what we accept as facts depends on who we trust. Two people don’t build trust by relying on agreed upon facts so much as accept as... (read more)
Some thoughts about improving dialogue. This is a subject I really care about, so I want to share what I’ve learned. Dialogue feels hard, but to me it seems that strategies are known, just not widely circulated. How Minds Change by David McRaney[1] addresses this, though I’ve seen it in other places too. Here’s a snapshot of how to do difficult dialogue as I understand it right now. [2]
Trust comes before facts; for most things, what we accept as facts depends on who we trust. Two people don’t build trust by relying on agreed upon facts so much as accept as... (read more)