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Vladimir_Golovin comments on Ugh fields - Less Wrong

153 [deleted] 12 April 2010 05:06PM

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Comment author: Vladimir_Golovin 13 April 2010 07:28:33AM 9 points [-]

Here's my own little example.

I use a web-based newswire service for sending out press releases, and the process of submitting a release through them used to be a pain -- it required writing stupid confirmation emails with compulsory quotes from long, badly designed web pages, making choices from unexplained options I still don't understand, phone calls in the middle of the night due to Russia / US time zone difference and other annoyances.

Recently they have completely redesigned the submission process, and now it's a breeze -- easy, quick, even pleasant. I already submitted several releases via the new pipeline, but I still remain negatively conditioned by the previous experience -- I still flinch every time I prepare a release.

The 'flinch' seems to have faded a bit, perhaps thanks to my constant self-reminding that the new process is actually pleasant, but it's still there.