Rain comments on Open Thread: July 2010, Part 2 - Less Wrong

6 Post author: Alicorn 09 July 2010 06:54AM

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Comment author: Rain 30 July 2010 06:44:25PM *  16 points [-]

Since I consider these questions to be fairly loaded, I'm going to break them down and provide my own understanding of what they say before I give an answer. Please feel free to correct my analysis.

Have you ever imagined what it would be like not to understand why people react the way they do, all while others, never you, are given slack for having a worse understanding? And then to find that they're predicating their actions on misinformation that they refuse to update, no matter what you show them? And if you have, are you proud of the way you've treated a person in that position?

My rephrasing: Simulate a person, AM, who, when interacting with other people, is punished for their behavior. Assume that AM does not know why they are being punished. AM also witnesses other people performing substantially similar actions and not receiving the same punishment. AM then comes to the belief that these people are wrong in their application of punishment, and unwilling to admit they are wrong to punish, regardless of what actions AM takes to correct them. Now that you've simulated AM and gone through the scenario as described, take a moment to search through your memory for people who may fit the description who you, personally, interacted with. Did you treat them kindly or did you punish?

My answer: I punished. Having been in many positions where I don't understand why someone is reacting the way they are, I do not try to change them. Instead, I change myself, and my own understanding. I attempt to learn rather than teach. After more than a decade of applying this, I've become very adept at understanding their reasons. I am no longer AM. Please try to learn the reasons for why people react to you the way they do; it's the only way forward.

Here is an example: Someone tells AM that their tone is hostile. AM sees nothing wrong with their tone. However, they did not receive the response they desired, namely understanding of their points and worthwhile discussion. AM decides this is unacceptable and generates the hypothesis: "My tone is wrong." This is something that AM can change more easily than AM can change all of the people AM is attempting to converse with. AM then creates a series of tests and surveys to determine if this hypothesis is right or wrong, including changing their tone, and specifically asking people, "How so? Which part?" and other such questions. AM finds, and corrects, their problems with tone and continues to survey customers (conversation participants) on the quality of AM's product (conversation).

Here is the above example applied to this thread:

Me: I voted you down because you have a hostile tone.
You: At least everyone got a chance to show off how great they are, right?
Me: This is an example of the tone thing I was talking about.
You: How so?
Me: It's a rhetorical question designed to produce a slight snipe at the people who participated in the thread. I imagine a sneer on your face when I read it. I see no purpose for it other than to get in one last jab.
You: Oh. That's not how I meant it. I won't do that again.

Note that instead you posted even more rhetorical, loaded questions, one of which ("are you proud?") is specifically designed to create a negative emotional response, regardless of whether you understand that.