To counteract the self-congratulatory tone of the article a little bit, here are some low points, in my observation:

• The site is often unbearably slow and occasionally times out. I suppose this is a side effect of its popularity combined with a shoe-string budget.

• The site upgrades are basically useless for me. Specifically, the front page needlessly duplicates the only useful link on it (discussion/new) and does not have the other useful ones (comments and recentposts) except on the sidebar. I played with the "Best" sorting and ended up reverting to "New". I played with the "show parents" setting, but it ends up cluttered with duplicate comments, so I had to turn that off, too. Maybe others find these setting more useful.

• The anti-troll measure often hides controversial but clearly non-trolling comments from respected regulars (the proposal to exempt those with a respectable 30-day karma from being labeled as trolls was declined by EY).

I'm also wondering if maybe it would be a good idea to have top-10 all time/last year/last month posts and comments featured on the front page.