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NancyLebovitz comments on Rationality Quotes August 2014 - Less Wrong
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In addition to the specific advice, this is an excellent example of rationality because it's about getting the best from people as they are rather than being resentful because they aren't behaving as they would if they were ideally rational.
I can't be sure, because I first read that comment so long ago, but I think I took it as an inspiration to be better than the co-workers at the coffee machine. It's repellent to imagine myself as a person who'd spend 45 minutes on a Yer Doin It Rong lecture but wouldn't spend 2 minutes to explain how to do something properly in the first place.