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Does anyone else love Curb Your Enthusiasm? I have a hypothesis that it's especially appealing to rationalists. The show points out a lot of stupid things about people/society, often times things that are mostly overlooked. I feel like rationalists are more likely to not overlook these things and to be able to relate to the show. To some extent anyway.
Example: stores should have one line instead of two. Clip. The benefits are that you don't feel the angst that you got on the wrong line and that you should switch. I guess the costs would be a) if the checkout areas are far apart it'd involve more walking, and b) it's probably assumed that there's two lines if there's multiple registers, so you'd have to make it explicit that there's one line by putting up some ropes or signs or something, and because it may not be what people are expecting, it might cause some confusion. I think that the costs and benefits should be weighed and it depends on the situation, but I think that the one-line policy is very underutilized.
So, this is a well-argued point in queuing. It's the most efficient at being FIFO, but it's not the most efficient space-wise, and it often requires a dedicated employee directing people to the right register. (If you're checked bags at an airport recently, you probably had a single queue leading to many servers.)