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Seconded. Both my parents are well respected communication professionals, and they refer to the mechanics described in this book more than any other. Plus it has some very cute retro cartoons.
Some more healthy ideas can be found in a parallel book, Games Trainers Play, which is more useful for getting adults to engage in communication through (nominally) fun / silly activities as a way of learning about team communication dynamics etc. There are certainly lessons and models in there I have used in useful discussions as well.
I haven't read "Games Trainers Play", but from the online descriptions, it seems to contain icebreakers and fun activities. To avoid possible misunderstanding, "Games People Play" is not like that.
Berne uses the word "game" to mean -- I'll use my own words here -- an insincere human interaction, where people pretend that they try to achieve X as an outcome of the interaction, but they actually want to achieve Y (and they arrange things so that Y actually happens). This insincerity is driven by not fully conscious forces; peopl... (read more)