I often think about "the road to hell is paved with good intentions".[1] I'm unsure to what degree this is true, but it does seem that people trying to do good have caused more negative consequences in aggregate than one might naively expect.[2] "Power corrupts" and "power-seekers using altruism as an excuse to gain power" are two often cited reasons for this, but I think don't explain all of it.
A more subtle reason is that even when people are genuinely trying to do good, they're not entirely aligned with goodness. Status-seeking is a powerful motivation for almost all humans, including altruists, and we frequently award social status to people for merely trying to do good, before seeing all of the consequences of their actions. This is in some sense inevitable as there are no good alternatives. We often need to award people with social status before all of the consequences play out, both to motivate them to continue to try to do good, and to provide them with influence/power to help them accomplish their goals.
A person who consciously or subconsciously cares a lot about social status will not optimize strictly for doing good, but also for appearing to do good. One way these two motivations diverge is in how to manage risks, especially risks of causing highly negative consequences. Someone who wants to appear to do good would be motivated to hide or downplay such risks, from others and perhaps from themselves, as fully acknowledging such risks would often amount to admitting that they're not doing as much good (on expectation) as they appear to be.
How to mitigate this problem
Individually, altruists (to the extent that they endorse actually doing good) can make a habit of asking themselves and others what risks they may be overlooking, dismissing, or downplaying.[3]
Institutionally, we can rearrange organizational structures to take these individual tendencies into account, for example by creating positions dedicated to or focused on managing risk. These could be risk management officers within organizations, or people empowered to manage risk across the EA community.[4]
Socially, we can reward people/organizations for taking risks seriously, or punish (or withhold rewards from) those who fail to do so. This is tricky because due to information asymmetry, we can easily create "risk management theaters" akin to "security theater" (which come to think of it, is a type of risk management theater). But I think we should at least take notice when someone or some organization fails, in a clear and obvious way, to acknowledge risks or to do good risk management, for example not writing down a list of important risks to be mindful of and keeping it updated, or avoiding/deflecting questions about risk.[5] More optimistically, we can try to develop a culture where people and organizations are monitored and held accountable for managing risks substantively and competently.
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due in part to my family history
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Normally I'd give some examples here, but we can probably all think of some from the recent past.
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I try to do this myself in the comments.
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an idea previously discussed by Ryan Carey and William MacAskill
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However, see this comment.
I wrote a post expressing similar sentiments but perhaps with a different slant. To me, apparent human morality along the lines of "heretics deserve eternal torture in hell" or what was expressed during the Chinese Cultural Revolution are themselves largely a product of status games, and there's a big chance that these apparent values do not represent people's true values and instead represent some kind of error (but I'm not sure and would not want to rely on this being true). See also Six Plausible Meta-Ethical Alternatives for some relevant background.
But you're right that the focus of my post here is on people who endorse altruistic values that seem more reasonable to me, like EAs, and maybe earlier (pre-1949) Chinese supporters of communism who were mostly just trying to build a modern nation with a good economy and good governance, but didn't take seriously enough the risk that their plan would backfire catastrophically.