Related to: Semantic stopsigns, Truly part of you.

One day, the dishwasher broke. I asked Steve Rayhawk to look at it because he’s “good with mechanical things”.

“The drain is clogged,” he said.

“How do you know?” I asked.

He pointed at a pool of backed up water. “Because the water is backed up.”

We cleared the clog and the dishwasher started working.

I felt silly, because I, too, could have reasoned that out. The water wasn’t draining -- therefore, perhaps the drain was clogged. Basic rationality in action.[1]

But before giving it even ten seconds’ thought, I’d classified the problem as a “mechanical thing”. And I’d remembered I “didn’t know how mechanical things worked” (a cached thought). And then -- prompted by my cached belief that there was a magical “way mechanical things work” that some knew and I didn’t -- I stopped trying to think at all.

“Mechanical things” was for me a mental stopsign -- a blank domain that stayed blank, because I never asked the obvious next questions (questions like “does the dishwasher look unusual in any way? Why is there water at the bottom?”).

When I tutored math, new students acted as though the laws of exponents (or whatever we were learning) had fallen from the sky on stone tablets. They clung rigidly to the handed-down procedures. It didn’t occur to them to try to understand, or to improvise. The students treated math the way I treated broken dishwashers.

Martin Seligman coined the term "learned helplessness" to describe a condition in which someone has learned to behave as though they were helpless. I think we need a term for learned helplessness about thinking (in a particular domain). I’ll call this “learned blankness”[2]. Folks who fall prey to learned blankness may still take actions -- sometimes my students practiced the procedures again and again, hired a tutor, etc. But they do so as though carrying out rituals to an unknown god -- parts of them may be trying, but their “understand X” center has given up.

To avoid misunderstanding: calling a plumber, and realizing he knows more than you do, can be good. The thing to avoid is mentally walling off your own imp...

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