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thomblake comments on On Comments, Voting, and Karma - Part I - Less Wrong
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The programming language community blog Lambda the Ultimate had similar problems some years ago and seems to have emerged successful. Guess having a benevolent dictator editor is important. Here's the relevant discussion from 2006. My own two cents there, that I still stand by today:
The only way to improve the quality of discussions is to filter out the bozos. Don't moderate postings; moderate people.
For me, read-only access to "old LtU" would be more pleasant than read-write access to "new LtU". In other words: I don't think bans are "extreme", my vote is for a lot more bans, and I wouldn't mind being banned myself if this improves the signal-to-noise ratio.
Edit: it seems someone took my words to heart and started downvoting my whole comment history without explanation. Nice! Sadly I can't tell if it's happening to anyone else.
I disagree. Most people who make high-quality comments also make a large number of low-quality comments. Filtering out bad comments is essential if we want the good ones to float to the top.
Sure, but usually it's only a very few folk who make actively damaging comments - comments that for no reward absorb more time and energy from the community than just the time to read them because of the responses they attract.
I'd like to filter out actively damaging comments and the large number of low-quality comments. Banning only people will not help with that.