Update: Ruby and I have posted moderator notices for Duncan and Said in this thread. This was a set of fairly difficult moderation calls on established users and it seems good for the LessWrong userbase to have the opportunity to evaluate it and respond. I'm stickying this post for a day-or-so.
Recently there's been a series of posts and comment back-and-forth between Said Achmiz and Duncan Sabien, which escalated enough that it seemed like site moderators should weigh in.
For context, a quick recap of recent relevant events as I'm aware of them are. (I'm glossing over many details that are relevant but getting everything exactly right is tricky)
- Duncan posts Basics of Rationalist Discourse. Said writes some comments in response.
- Zack posts "Rationalist Discourse" Is Like "Physicist Motors", which Duncan and Said argue some more and Duncan eventually says "goodbye" which I assume coincides with banning Said from commenting further on Duncan's posts.
- I publish LW Team is adjusting moderation policy. Lionhearted suggests "Basics of Rationalist Discourse" as a standard the site should uphold. Paraphrasing here, Said objects to a post being set as the site standards if not all non-banned users can discuss it. More discussion ensues.
- Duncan publishes Killing Socrates, a post about a general pattern of LW commenting that alludes to Said but doesn't reference him by name. Commenters other than Duncan do bring up Said by name, and the discussion gets into "is Said net positive/negative for LessWrong?" in a discussion section where Said can't comment.
- @gjm publishes On "aiming for convergence on truth", which further discusses/argues a principle from Basics of Rationalist Discourse that Said objected to. Duncan and Said argue further in the comments. I think it's a fair gloss to say "Said makes some comments about what Duncan did, which Duncan says are false enough that he'd describe Said as intentionally lying about them. Said objects to this characterization" (although exactly how to characterize this exchange is maybe a crux of discussion)
LessWrong moderators got together for ~2 hours to discuss this overall situation, and how to think about it both as an object-level dispute and in terms of some high level "how do the culture/rules/moderation of LessWrong work?".
I think we ended up with fairly similar takes, but, getting to the point that we all agree 100% on what happened and what to do next seemed like a longer project, and we each had subtly different frames about the situation. So, some of us (at least Vaniver and I, maybe others) are going to start by posting some top level comments here. People can weigh in the discussion. I'm not 100% sure what happens after that, but we'll reflect on the discussion and decide on whether to take any high-level mod actions.
If you want to weigh in, I encourage you to take your time even if there's a lot of discussion going on. If you notice yourself in a rapid back and forth that feels like it's escalating, take at least a 10 minute break and ask yourself what you're actually trying to accomplish.
I do note: the moderation team will be making an ultimate call on whether to take any mod actions based on our judgment. (I'll be the primary owner of the decision, although I expect if there's significant disagreement among the mod team we'll talk through it a lot). We'll take into account arguments various people post, but we aren't trying to reflect the wisdom of crowds.
So if you may want to focus on engaging with our cruxes rather than what other random people in the comments think.
@Duncan_Sabien I didn't actually upvote @clone of saturn's post, but when I read it, I found myself agreeing with it.
I've read a lot of your posts over the past few days because of this disagreement. My most charitable description of what I've read would be "spirited" and "passionate".
You strongly believe in a particular set of norms and want to teach everyone else. You welcome the feedback from your peers and excitedly embrace it, insofar as the dot product between a high-dimensional vector describing your norms and a similar vector describing the criticism is positive.
However, I've noticed that when someone actually disagrees with you -- and I mean disagreement in the sense of "I believe that this claim rests on incorrect priors and is therefore false." -- I have been shocked by the level of animosity you've shown in your writing.
Full disclosure: I originally messaged the moderators in private about your behavior, but I'm now writing this in public because in part because of your continued statements on this thread that you've done nothing wrong.
I think that your responses over the past few days have been needlessly escalatory in a way that Said's weren't. If we go with the Socrates metaphor, Said is sitting there asking "why" over and over, but you've let emotions rule and leapt for violence (metaphorically, although you then did then publish a post about killing Socrates, so YMMV).
There will always be people who don't communicate in a way that you'd prefer. It's important (for a strong, functioning team) to handle that gracefully. It looks to me that you've become so self-convinced that your communication style is "correct" that you've taken a war path towards the people who won't accept it -- Zack and Said.
In a company, this is problematic because some of the things that you're asking for are actually not possible for certain employees. Employees who have English as a second language, or who come from a different culture, or who may have autism, all might struggle with your requirements. As a concrete example, you wrote at length that saying "This is insane" is inflammatory in a way that "I think that this is insane" wouldn't be -- while I understand and appreciate the subtlety of that distinction, I also know that many people will view the difference between those statements as meaningless filler at best. I wrote some thoughts on that here: https://www.lesswrong.com/posts/9vjEavucqFnfSEvqk/on-aiming-for-convergence-on-truth?commentId=rGaKpCSkK6QnYBtD4
I believe that you are shutting down debates prematurely by casting your peers as antagonist towards you. In a corporate setting, as an engineer acquires more and more seniority, it becomes increasingly important for them to manage their emotions, because they're a role model for junior engineers.
I do think that @Said Achmiz can improve their behavior too. In particular, I think Said could recognize that sometimes their posts are met with hostility, and rather than debating this particular point, they could gracefully disengage from a specific conversation when they determine that someone does not appreciate their contributions.
However, I worry that you, Duncan, are setting an increasingly poor example. I don't know that I agree with the ability to ban users from posts. I think I lean more towards "ability to hide any posts from a user" as a feature, more than "prevent users from commenting". That is to say, I think if you're triggered by Said or Zack, then the site should offer you tools to hide those posts automatically. But I don't think that you should be able to prevent Said or Zack from commenting on your posts, or prevent other commentators from seeing that criticism. In part, I agree strongly (and upvoted strongly) with @Wei_Dai's point elsewhere in this thread that blocking posters means we can't tell the difference between "no one criticized this" and "people who would criticize it couldn't", unless they write their own post, as @Zack_M_Davis did.