Update: Ruby and I have posted moderator notices for Duncan and Said in this thread. This was a set of fairly difficult moderation calls on established users and it seems good for the LessWrong userbase to have the opportunity to evaluate it and respond. I'm stickying this post for a day-or-so.
Recently there's been a series of posts and comment back-and-forth between Said Achmiz and Duncan Sabien, which escalated enough that it seemed like site moderators should weigh in.
For context, a quick recap of recent relevant events as I'm aware of them are. (I'm glossing over many details that are relevant but getting everything exactly right is tricky)
- Duncan posts Basics of Rationalist Discourse. Said writes some comments in response.
- Zack posts "Rationalist Discourse" Is Like "Physicist Motors", which Duncan and Said argue some more and Duncan eventually says "goodbye" which I assume coincides with banning Said from commenting further on Duncan's posts.
- I publish LW Team is adjusting moderation policy. Lionhearted suggests "Basics of Rationalist Discourse" as a standard the site should uphold. Paraphrasing here, Said objects to a post being set as the site standards if not all non-banned users can discuss it. More discussion ensues.
- Duncan publishes Killing Socrates, a post about a general pattern of LW commenting that alludes to Said but doesn't reference him by name. Commenters other than Duncan do bring up Said by name, and the discussion gets into "is Said net positive/negative for LessWrong?" in a discussion section where Said can't comment.
- @gjm publishes On "aiming for convergence on truth", which further discusses/argues a principle from Basics of Rationalist Discourse that Said objected to. Duncan and Said argue further in the comments. I think it's a fair gloss to say "Said makes some comments about what Duncan did, which Duncan says are false enough that he'd describe Said as intentionally lying about them. Said objects to this characterization" (although exactly how to characterize this exchange is maybe a crux of discussion)
LessWrong moderators got together for ~2 hours to discuss this overall situation, and how to think about it both as an object-level dispute and in terms of some high level "how do the culture/rules/moderation of LessWrong work?".
I think we ended up with fairly similar takes, but, getting to the point that we all agree 100% on what happened and what to do next seemed like a longer project, and we each had subtly different frames about the situation. So, some of us (at least Vaniver and I, maybe others) are going to start by posting some top level comments here. People can weigh in the discussion. I'm not 100% sure what happens after that, but we'll reflect on the discussion and decide on whether to take any high-level mod actions.
If you want to weigh in, I encourage you to take your time even if there's a lot of discussion going on. If you notice yourself in a rapid back and forth that feels like it's escalating, take at least a 10 minute break and ask yourself what you're actually trying to accomplish.
I do note: the moderation team will be making an ultimate call on whether to take any mod actions based on our judgment. (I'll be the primary owner of the decision, although I expect if there's significant disagreement among the mod team we'll talk through it a lot). We'll take into account arguments various people post, but we aren't trying to reflect the wisdom of crowds.
So if you may want to focus on engaging with our cruxes rather than what other random people in the comments think.
All right, I'll give it a try (cc @Said Achmiz).
Enforcing norms of any kind can be done either by (a) physically preventing people from breaking them—we might call this "hard enforcement"—or (b) inflicting unpleasantness on people who violate said norms, and/or making it clear that this will happen (that unpleasantness will be inflicted on violators), which we might call "soft enforcement".[1]
Bans are hard enforcement. Downvotes are more like soft enforcement, though karma does matter for things like sorting and whether a comment is expanded by default, so there's some element of hardness. Posting critical comments is definitely soft enforcement; posting a lot of intensely critical comments is intense soft enforcement. Now, compare with Said's description elsewhere:
Said is clearly aware of hard enforcement and calls that "enforcement". Meanwhile, what I call "soft enforcement", he says isn't anything at all like "enforcement". One could put this down to a mere difference in terms, but I think there's a little more.
It seems accurate to say that Said has an extremely thick skin. Probably to some extent deliberately so. This is admirable, and among other things means that he will cheerfully call out any local emperor for having no clothes; the prospect of any kind of social backlash ("soft enforcement") seems to not bother him, perhaps not even register to him. Lots of people would do well to be more like him in this respect.
However, it seems that Said may be unaware of the degree to which he's different from most people in this[2]. (Either in naturally having a thick skin, or in thinking "this is an ideal which everyone should be aspiring to, and therefore e.g. no one would willingly admit to being hurt by critical comments and downvotes", or something like that.) It seems that Said may be blind to one or more of the below:
I anticipate a possible objection here: "Well, if I incentivize people to think more rigorously, that seems like a good thing." At this point the question is "Do Said's comments enforce any norm at all?", not "Are Said's comments pushing people in the right direction?". (For what it's worth, my vague memory includes some instances of "Said is asking the right questions" and other instances of "Said is asking dumb questions". I suspect that Said is a weird alien (most likely "autistic in a somewhat different direction than the rest of us"—I don't mean this as an insult, that would be hypocritical) and that this explains some cases of Said failing to understand something that's obvious to me, as well as Said's stated experience that trying to guess what other people are thinking is a losing game.)
Second anticipated objection: "I'm not deliberately trying to enforce anything." I think it's possible to do this non-deliberately, even self-destructively. For example, a person could tell their friends "Please tell me if I'm ever messing up in xyz scenarios", but then, when a friend does so, respond by interrogating the friend about what makes them qualified to judge xyz, have they ever been wrong about xyz, were they under any kind of drugs or emotional distraction or sleep deprivation at the time of observation, do they have any ulterior motives or reasons for self-deception, do their peers generally approve of their judgment, how smart are they really, what were their test scores, have they achieved anything intellectually impressive, etc. (This is avoiding the probably more common failure mode of getting offended at the criticism and expressing anger.) Like, technically, those things are kind of useful for making the report more informative, and some of them might be worth asking in context, but it is easy to imagine the friend finding it unpleasant, either because it took far more time than they expected, or because it became rather invasive and possibly touched on topics they find unpleasant; and the friend concluding "Yeesh. This interaction was not worth it; I won't bother next time."
And if that example is not convincing (which it might not be for someone with an extremely thick skin), then consider having to file a bunch of bureaucratic forms to get a thing done. By no means impossible (probably), but it's unpleasant and time-consuming, and might succeed in disincentivizing you from doing it, and one could call it a soft forbiddance.[3] (See also "Beware Trivial Inconveniences".)
Anyway, it seems that the claim from various complainants is that Said is, deliberately or not, providing an interface of "If your posts aren't written in a certain way, then Said is likely to ask a bunch of clarifying questions, with the result that either you may look ~unrigorous or you have to write a bunch of time-consuming replies", and thus this constitutes soft-enforcing a norm of "writing posts in a certain way".
Or, regarding the "clarifying questions need replies or else you look ~unrigorous" norm... Actually, technically, I would say that's not a norm Said enforces; it's more like a norm he invokes (that is, the norm is preexisting, and Said creates situations in which it applies). As Said says elsewhere, it's just a fact that, if someone asks a clarifying question and you don't have an answer, there are various possible explanations for this, one of which is "your idea is wrong".[4] And I guess the act of asking a question implies (usually) that you believe the other person is likely to answer, so Said's questions do promulgate this norm even if they don't enforce it.
Moreover, this being the website that hosts Be Specific, this norm is stronger here than elsewhere. Which... I do like; I don't want to make excuses for people being unrigorous or weak. But Eliezer himself doesn't say "Name three examples" every single time someone mentions a category. There's a benefit and a cost to doing so—the benefit being the resulting clarity, the cost being the time and any unpleasantness involved in answering. My brain generates the story "Said, with his extremely thick skin (and perhaps being a weird alien more generally), faces a very difficult task in relating to people who aren't like him in that respect, and isn't so unusually good at relating to others very unlike him that he's able to judge the costs accurately; in practice he underestimates the costs and asks too often."
And usually anything that does (a) also does (b). Removing someone's ability to do a thing, especially a thing they were choosing to do in the past, is likely unpleasant on first principles; plus the methods of removing capabilities are usually pretty coarse-grained. In the physical world, imprisonment is the prototypical example here.
It also seems that Duncan is the polar opposite of this (or at least is in that direction), which makes it less surprising that it'd be difficult for them to come to common understanding.
There was a time at work where I was running a script that caused problems for a system. I'd say that this could be called the system's fault—a piece of the causal chain was the system's policy I'd never heard of and seemed like the wrong policy, and another piece was the system misidentifying a certain behavior.
In any case, the guy running the system didn't agree with the goal of my script, and I suspect resented me because of the trouble I'd caused (in that and in some other interactions). I don't think he had the standing to say I'm forbidden from running it, period; but what he did was tell me to put my script into a pull request, and then do some amount of nitpicking the fuck out of it and requesting additional features; one might call it an isolated demand for rigor, by the standards of other scripts. Anyway, this was a side project for me, and I didn't care enough about it to push through that, so I dropped it. (Whether this was his intent, I'm not sure, but he certainly didn't object to the result.)
Incidentally, the more reasonable and respectable the questioner looks, that makes explanations like "you think the question is stupid or not worth your time" less plausible, and therefore increases the pressure to reply on someone who doesn't want to look wrong. (One wonders if Said should wear a jester's cap or something, or change his username to "troll". Or maybe Said can trigger a "Name Examples Bot", which wears a silly hat, in lieu of asking directly.)