This is in some sense a small detail, but one important enough to be worth write-up and critique: AFAICT, “PR” is a corrupt concept, in the sense that if you try to “navigate PR concerns” about yourself / your organization / your cause area / etc., the concept will guide you toward harmful and confused actions. In contrast, if you try to safeguard your “reputation”, your “brand”, or your “honor,” I predict this will basically go fine, and will not lead you to leave a weird confused residue in yourself or others.
To explain the difference:
If I am safeguarding my “honor” (or my “reputation”, “brand”, or “good name”), there are some fixed standards that I try to be known as adhering to. For example, in Game of Thrones, the Lannisters are safeguarding their “honor” by adhering to the principle “A Lannister always pays his debts.” They take pains to adhere to a certain standard, and to be known to adhere to that standard. Many examples are more complicated than this; a gentleman of 1800 who took up a duel to defend his “honor” was usually not defending his known adherence to a single simple principle a la the Lannisters. But it was still about his visible adherence to a fixed (though not explicit) societal standard.
In contrast, if I am “managing PR concerns,” there is no fixed standards of good conduct, or of my-brand-like conduct, that I am trying to adhere to. Instead, I am trying to do a more complicated operation:
- Model which words or actions may cause “people” (especially media, or self-reinforcing miasma) to get upset with me;
- Try to speak in such a way as to not set that off.
It’s a weirder or loopier process. One that’s more prone to self-reinforcing fears of shadows, and one that somehow (I think?) tends to pull a person away from communicating anything at all. Reminiscent of “Politics and the English Language.” Not reminiscent of Strunk and White.
One way you can see the difference, is that when people think about “PR” they imagine a weird outside expertise, such that you need to have a “PR consultant” or a “media consultant” who you should nervously heed advice from. When people think about their “honor," it's more a thing they can know or choose directly, and so it is more a thing that leaves them free to communicate something.
So: simple suggestion. If, at any point, you find yourself trying to “navigate PR”, or to help some person or organization or cause area or club or whatever to “navigate PR,” see if you can instead think and speak in terms of defending your/their “honor”, “reputation”, or “good name”. And see if that doesn’t make everybody feel a bit clearer, freer, and more as though their feet are on the ground.
Related: The Inner Ring, by CS Lewis; The New York Times, by Robert Rhinehart.
So, I think it's important to notice that the bargaining problem here really is two-sided: maybe the one giving offense should be nicer, but maybe the one taking offense shouldn't have taken it personally?
I guess I just don't believe that thoughts end up growing better than they would otherwise by being nurtured and midwifed? Thoughts grow better by being intelligently attacked. Criticism that persistently "plays dumb" with lame "gotcha"s in order to appear to land attacks in front of an undiscriminating audience are bad, but I think it's not hard to distinguish between persistently playing dumb, and "clapback that pointedly takes issue with the words that were actually typed, in a context that leaves open the opportunity for the speaker to use more words/effort to write something more precise, but without the critic being obligated to proactively do that work for them"?
We might actually have an intellectually substantive disagreement about priors on human variation! Exploring that line of discussion is potentially interesting! In contrast, tone-policing replies about not being sufficiently nurturing is ... boring? I like you, Duncan! You know I like you! I just ... don't see how obfuscating my thoughts through a gentleness filter actually helps anyone?
Well, I suppose it's not "principled" in the sense that my probability of doing it varies with things other than the severity of the "infraction". If it's not realistic for me to not engage in some form of "selective enforcement" (I'm a talking monkey that types blog comments when I feel motivated, not an AI neutrally applying fixed rules over all comments), I can at least try to be transparent about what selection algorithm I'm using?
I'm more motivated to reply to Duncan Sabien (former CfAR instructor, current MIRI employee) than I am to EpicNamer27098 (1 post, 17 comments, 20 karma, joined December 2020). (That's a compliment! I'm saying you matter!)
I'm more motivated to reply to appeals to assumed-to-exist individual variation, than the baseline average of comments that don't do that, because that's a specific pet peeve of mine lately for psychological reasons beyond the scope of this thread.
I'm more motivated to reply to comments that seem to be defending "even the wonderful cream-of-the-crop rationalists" than the baseline average of comments that don't do that, for psychological reasons beyond the scope of this thread.